Building and Supporting an Alumni Network to Elevate Your Recovery Program

Presenter: Janelle Wesloh, MBA, LADC

Janelle Wesloh, MBA, LADC, former Vice President, East Region, Clinical Excellence, Innovation & Recovery Management at Hazelden Betty Ford, delves into the pivotal role alumni networks play in enhancing patient satisfaction and outcomes as well as fostering positive brand affiliation.

From a strategic business standpoint, establishing a robust alumni program is not only beneficial but critical in achieving business goals for payment and reimbursement. Ms. Wesloh explores case studies highlighting successful program development, emphasizing the effective tools utilized to expand reach and maintain robust connectivity with alumni networks.