Improving Students’ Connections to Behavioral Health Care

Discover how the eIntervention closed-loop referral system revolutionizes student behavioral health services.

Key Findings.

  • 100% increase in referrals resulting in 321 referrals for services between March 2023 and October 2024
  • 83% of referrals closed
  • Faster, seamless service to children and families in the Sapulpa area
  • Enhanced data and tracking for schools and Sapulpa Clinic
  • Improved referral services increase Sapulpa’s client acquisition and retention rates

Revolutionizing Student Behavioral Health Referrals with eIntervention

CREOKS Health Services Sapulpa Clinic has successfully collaborated with local public schools to provide essential student behavioral health services. However, the previous manual referral process was prone to errors, causing individuals to get lost in administrative paperwork. 

Thanks to a partnership between the Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) and CHESS Health, the clinic implemented the eIntervention closed-loop referral system, streamlining processes and achieving a remarkable 100% increase in referrals from schools, significantly improving client retention rates. A clinic director who regularly meets with school officials notes their appreciation for the new system, which enables children and families to receive help faster, leading to better outcomes.

With this digital solution, referrals are made instantly and tracked throughout the process, eliminating the risk of misplaced faxes or unanswered service requests. Both the clinic and schools can easily access data to monitor the progress of each referral in real time.

Discover how CREOKS Health Services transformed its referral process, enhanced staff efficiency, boosted student behavioral health referral rates, and improved community collaboration and workflow efficiency. Read the Improving Students’ Connections to Behavioral Health Care Case Study.

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